PROPERTY MANAGEMENT SPECIALISTS
IN-HOUSE CONVEYANCING
SHORT-TERM LETTING EXPERTISE
COMPLETE PROPERTY MANAGEMENT SOLUTIONS
Malcolm Properties offers full-service property management designed to make owning a rental property stress-free. From tenant sourcing and referencing to rent collection and financial reporting, we handle every detail efficiently and professionally. Our team ensures properties are well-maintained, compliant with regulations, and performing to their full potential. Landlords benefit from transparent communication and peace of mind, while tenants receive prompt support and clear guidance throughout their tenancy. For landlords looking to enhance property presentation, our Home Staging Services page offers practical ways to boost appeal and rental value.
TENANT SOURCING, RENT COLLECTION, AND FINANCIAL OVERSIGHT
We attract reliable tenants through professional marketing and rigorous referencing checks, ensuring your property is leased quickly and securely. All rent payments are collected and tracked with timely statements, helping landlords maintain consistent cash flow. Our financial oversight extends to handling arrears promptly and efficiently, while keeping you fully informed. Tenants benefit from a single point of contact for queries and support, creating a seamless rental experience.
MAINTENANCE, INSPECTIONS, AND COMPLIANCE
We manage all maintenance requests with our trusted network of local contractors, delivering repairs quickly and to a high standard. Regular property inspections and safety checks ensure compliance with current regulations, while deposits are securely protected through the Tenant Deposit Scheme. Our approach minimises risk and safeguards both landlords and tenants, providing confidence that your investment is properly cared for. Short-term and flexible management options help fill gaps between tenancies and maximise property performance.
FLEXIBLE SERVICES AND DEDICATED SUPPORT
Malcolm Properties combines professional management with a personalised approach to every property. We offer short-term lets, long-term management, and tailored support to meet each landlord’s objectives. Tenants receive clear communication and efficient service, while landlords gain practical advice on optimising their property’s potential. Our commitment to solicitor-backed compliance and hands-on management ensures properties are safe, profitable, and well-maintained. For insights on property trends and guidance, visit our Blog to stay informed about the rental market and investment opportunities.
We offer a range of property management services tailored to your needs:
PREMIUM MANAGEMENT
Comprehensive service including all features within a commission of 18% (21.6% incl. VAT).
FULL MANAGEMENT
Standard full management service at 15% (18.2% incl. VAT).
RENT MANAGEMENT
Rent collection and basic management at 11% (13.2% incl. VAT).
ADDITIONAL MANAGEMENT SERVICES
TENANCY RENEWAL FEE
£240 to negotiate and update contracts, arrange a further tenancy, and re-register the security deposit. Includes providing tenants with a deposit certificate and prescribed information within 30 days of the new tenancy.
SMOKE & CO ALARM CHECK
£78 when no check-in is requested, for testing alarms at the start of the tenancy.
EARLY SURRENDER OF TENANCY
£300 administration fee for arranging legal documentation if tenants leave early.
NON-SCHEDULED ATTENDANCE
£72 for the first hour and £36 for each additional hour when attending the property outside contractual obligations (e.g., deliveries, waiting for contractors).
MAINTENANCE & REPAIRS
Day-to-day maintenance is included in management fees. For major repairs or refurbishment exceeding £500, a project management fee will be agreed in advance.
We extensively advertise your property
We carry out viewings 6 days a week and out of hours if requested.
Our lettings team are available 6 days a week from 8am–6pm.
We negotiate terms and draw up legally binding tenancy contracts.
We conduct a thorough reference check including exploring a tenants credit check, previous landlord and employment status.
We arrange for any pre-tenancy work to be carried out to the property.
We hold all client monies securely in a designated and audited client account and protected by the property mark client money protection scheme.
We conduct a thorough inventory check in and check out.
We provide safekeeping of your keys throughout the tenancy.
We can arrange for a carbon monoxide detector and smoke alarm to be installed.
We ensure that tenants standing orders are properly set up.
We issue monthly rental statements and collect rent.
We transfer utilities at the start and end of the tenancy.
We provide help in recovering rent arrears in the rare event it happens.
We provide an annual statement of account.
We agree the terms of tenancy renewals, securing rent increases where possible.
We provide a design and refurbishment service, if required.
We will keep you updated with any changes in legislation.
We provide a dedicated local property manager.
We meet and greet your tenants as they move in.
We visit the property during the tenancy and produce a comprehensive annual report.
We act as an intermediary with insurance companies or block managers as required.
We provide a 24hr emergency service for you and your tenants.
We have our ‘Malcolm properties preferred’ engineers available to visit your property at short notice.
Where necessary we instruct and pay contractors on your behalf.
We ensure all contractors have the correct insurance before commencing any work.
We arrange repairs, maintenance and refurbishments as required.
We review the checkout report, advising on deductions from the deposit and agreeing any tenants payments.
We will continue to manage your property through any vacant periods at no further cost whilst we find a new tenant for you.
A professional check in included within our fee.
A professional inventory check included within our fee.
A professional check out included within our fee.
An energy performance certificate (EPC) included within our fee.
An annual gas safety certificate (GSC) included within our fee.
An electrical installation condition report (EICR) included within our fee.
Installation of carbon monoxide detector (CO) included within our fee.
MANAGEMENT SERVICES
FULL MANAGEMENT
PREMIUM MANAGEMENT
RENT MANAGEMENT
PLEASE NOTE THE "TENANT FIND FEE" IS AN ADDITIONAL COST TO THE ABOVE SERVICES.
PROPERTY MANAGEMENT SERVICES THAT PUTS YOUR INVESTMENT FIRST
Keep your property performing at its finest. Talk to dedicated managers today for consistent care and smooth operations.
