1. We extensively advertise your property. 2. We carry out viewings 6 days a week and out of hours if requested. 3. Our lettings team are available 6 days a week from 8am–6pm. 4. We negotiate terms and draw up legally binding tenancy contracts. 5. We conduct a thorough reference check including exploring a tenants credit check, previous landlord and employment status. 6. We arrange for any pre-tenancy work to be carried out to the property. 7. We hold all client monies securely in a designated and audited client account and protected by the Property mark client money protection scheme. 8. We conduct a thorough inventory check in and check out. 9. We provide safekeeping of your keys throughout the tenancy. 10. We can arrange for a carbon monoxide detector and smoke alarm to be installed. 11. We ensure that tenants standing orders are properly set up. 12. We issue monthly rental statements and collect rent. 13. We transfer utilities at the start and end of the tenancy. 14. We provide help in recovering rent arrears in the rare event it happens. 15. We provide an annual statement of account. 16. We agree the terms of tenancy renewals, securing rent increases where possible. 17. We provide a design and refurbishment service, if required. 18. We will keep you updated with any changes in legislation. 19. We provide a dedicated local property manager. 20. We meet and greet your tenants as they move in. 21. We visit the property during the tenancy and produce a comprehensive annual report. 22. We act as an intermediary with insurance companies or block managers as required. 23. We provide a 24hr emergency service for you and your tenants. 24. We have our “Malcolm Properties Preferred” engineers available to visit your property at short notice. 25. Where necessary we instruct and pay contractors on your behalf. 26. We ensure all contractors have the correct insurance before commencing any work. 27. We arrange repairs, maintenance and refurbishments as required. 28. We review the checkout report, advising on deductions from the deposit and agreeing any tenants payments. 29. We will continue to manage your property through any vacant periods at no further cost whilst we find a new tenant for you. 30. A professional check-in included within our fee. 31. A professional inventory check included within our fee. 32. A professional check-out included within our fee. 33. An energy performance certificate (EPC) included within our fee. 34. An annual gas safety certificate (GSC) included within our fee. 35. An electrical installation condition report (EICR) included within our fee. 36. Installation of carbon monoxide detector (CO) included within our fee.

1. We extensively advertise your property. 2. We carry out viewings 6 days a week and out of hours if requested. 3. Our lettings team are available 6 days a week from 8am–6pm. 4. We negotiate terms and draw up legally binding tenancy contracts. 5. We conduct a thorough reference check including exploring a tenants credit check, previous landlord and employment status. 6. We arrange for any pre-tenancy work to be carried out to the property. 7. We hold all client monies securely in a designated and audited client account and protected by the Propertymark client money protection scheme. 8. We conduct a thorough inventory check in and check out. 9. We provide safekeeping of your keys throughout the tenancy. 10. We can arrange for a carbon monoxide detector and smoke alarm to be installed. 11. We ensure that tenants standing orders are properly set up. 12. We issue monthly rental statements and collect rent. 13. We transfer utilities at the start and end of the tenancy. 14. We provide help in recovering rent arrears in the rare event it happens. 15. We provide an annual statement of account. 16. We agree the terms of tenancy renewals, securing rent increases where possible. 17. We provide a design and refurbishment service, if required. 18. We will keep you updated with any changes in legislation. 19. We provide a dedicated local property manager. 20. We meet and greet your tenants as they move in. 21. We visit the property during the tenancy and produce a comprehensive annual report. 22. We act as an intermediary with insurance companies or block managers as required. 23. We provide a 24hr emergency service for you and your tenants. 24. We have our “Malcolm Properties Preferred” engineers available to visit your property at short notice. 25. Where necessary we instruct and pay contractors on your behalf. 26. We ensure all contractors have the correct insurance before commencing any work. 27. We arrange repairs, maintenance and refurbishments as required. 28. We review the checkout report, advising on deductions from the deposit and agreeing any tenants payments. 29. We will continue to manage your property through any vacant periods at no further cost whilst we find a new tenant for you.

1. We extensively advertise your property. 2. We carry out viewings 6 days a week and out of hours if requested. 3. Our lettings team are available 6 days a week from 8am–6pm. 4. We negotiate terms and draw up legally binding tenancy contracts. 5. We conduct a thorough reference check including exploring a tenants credit check, previous landlord and employment status. 6. We arrange for any pre-tenancy work to be carried out to the property. 7. We hold all client monies securely in a designated and audited client account and protected by the Propertymark client money protection scheme. 8. We conduct a thorough inventory check in and check out. 9. We provide safekeeping of your keys throughout the tenancy. 10. We can arrange for a carbon monoxide detector and smoke alarm to be installed. 11. We ensure that tenants standing orders are properly set up. 12. We issue monthly rental statements and collect rent. 13. We transfer utilities at the start and end of the tenancy. 14. We provide help in recovering rent arrears in the rare event it happens. 15. We provide an annual statement of account. 16. We agree the terms of tenancy renewals, securing rent increases where possible. 17. We provide a design and refurbishment service, if required.